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博客來精選推薦Customer Service-Skills for Success(6版)
Customer Service-Skills for Success(6版)
Customer Service-Skills for Success(6版) 評價
網友滿意度：
我還挺喜歡看些能增長見聞的書
當然只不是為了能讓講話很有學霸的FU 
也是希望從中能學點沒見過看過的經驗吧~
像這次讓我為之驚豔的
Customer Service-Skills for Success(6版)
雖然本身不是我偏好的閱讀領域
但是翻翻書的目錄跟內文
有種"欸~~這個我好像可以欸!"的感覺 
讀起來也很有一種一氣呵成的舒暢感!
推薦給想突破閱讀舒適圈的你噢!
另外附上我常用的折價券網~ 能扣多少算多少XD
趕快加入試試看吧! 一起漫遊閱讀書海~
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Customer Service-Skills for Success(6版)
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商品訊息功能:
商品訊息描述:
Customer Service Skills for Success 6e addresses real-world customer service issues and provides a variety of updated resources, activities, examples and tips from the author and active professionals in the industry to gain and hold readers' interest while providing insights into the concepts and skills related to customer service.
The text begins with a macro view of what customer service involves today and provides projections for the future then focuses on specific skills and related topics.
商品訊息簡述:
作者： Robert W. Lucas
新功能介紹- 出版社：華泰文化
新功能介紹 - 出版日期：2016/01/13
- 語言：英文
Customer Service-Skills for Success(6版)
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